Dashboard

Signing in with your work account is what lets the tool work through your own mailbox rather than a system address. Three things depend on it: RateShop emails and Radar Analysis write-ups go out under your name, the M1 weekly readouts are read straight from your inbox every Friday, and hotel touches are matched from your sent mail.

Three things run on an account of ours rather than yours. They are stored here, on the platform, not in any hosting dashboard — so this screen is the only place they are ever entered. A key is never shown again once saved; you only ever see whether one is on file.

Every pricing request carries three picks side by side — the sales manager's, the platform's, and the decision. This decides who makes the third one.

Radar Deal Path sends group, corporate-rate and event agreements and card authorizations for signature. With your own DocuSeal account on file, they go out from your account and the signed copies stay in it. Without one, nothing changes — they go out on the platform’s account as today.

On first sign-in Desk asks each sales manager which email and calendar they use and connects it with their own password (never seen by RevRadar). Microsoft works out of the box through RevFocused's registration; for a company on its own Microsoft tenant, or for Google, put the company's own client ids here. These are public identifiers, not secrets.

Every scheduled task — backups, the RateShop tick, call sync, the M1 mailbox read, the Radar Deal Path reprice — now goes through a queue: each run is logged, a failure is retried with a wait between attempts, and a job that keeps failing is marked dead here instead of disappearing. Run now queues one run outside the schedule.

Each feed is a scraper on Apify: a structured one (10times, Facebook events) is mapped straight onto the calendar; a page feed crawls the pages named here and the platform reads the dated events off them. Every run has a ceiling and the month has a budget; a feed that stops delivering is a line in the morning self-check. Rows reach every company with a hotel in that market, the same as the Sunday sync.

Every seat has a Report this link at the bottom of the right-hand panel. What the person typed arrives here with the page they were on, the last error their browser saw and the last call the platform refused — enough to reproduce it without asking. Press Done when it is fixed or answered; Reopen if it comes back.

What people typed into the How-to guide in every seat, grouped. Found nothing rows come first — they are the chapters the guide is missing. A question asked with Ask shows the answer the guide gave; not covered means it had nothing to say and the person was told the guide will be updated.

Oct 1, 2026: re-classifying a hotel's services on the roster used to add a second, unpaid line beside every paid month back to Jan 2025, and a hotel activated with a start date got lines for months before it was a client. Those invented lines were removed once — paid, sent or numbered lines were never touched — and the roster no longer changes past months. The list is here for the record.

Your data saves to the cloud as you work and backs itself up — every save is kept (last 30), plus a daily copy for 120 days and a monthly copy for three years. Nothing here needs doing on a schedule; it is the safety net.

Creates the next year’s tab and, if you leave the box ticked, generates January invoices from Clients — every active hotel gets one line per service, respecting start and cancellation dates, everything unpaid and ready to send.

Nothing is sent and nothing existing is changed. If January comes out wrong you can delete the lines and generate the month again from Invoices.